|
PROBLEM |
COMMON SOLUTION |
|
Low tire pressure |
Inflate tires to PSI stamped on sidewall |
|
Low battery |
Charge battery |
|
Driving with too many hills, headwind, braking, or excessive load |
Assist with pedals or adjust route |
|
Battery discharged for long period without regular charges |
Recharge the battery. If range decline persists, consult our Help Center. |
|
Brake rubbing |
Adjust the brakes |
|
Faulty, damaged, or aged battery |
Contact Ristretto Support to replace the battery. Disconnect and store damaged battery in a safe location and recycle or dispose of it as soon as possible according to local rules. |
