How to Videos

Explore all Installation Videos

Guides

Owner's Manual

Community

Join discussions with other users
Frequently Asked Questions (FAQs)

Below is a list of the most frequently asked questions from customers organized in different sections.
OPERATING GUIDE

Quick tips on how to operate your bike and owner’s manual download.
BATTERY INFORMATION

Your Ristretto bike will arrive with a battery and charger that will keep you riding for a long time only if these components are used as directed. Click on the sections below to learn more about our battery.

TROUBLESHOOTING

Error codes, troubleshooting, power issues, adjustments, maintenance tips and general product support.

Promoted articles

Download PDF of the 512 First Edition latest manual:

Ristretto 512 First Edition Owner's Manual

More Resources

Register your product

You can get support that's tailored to you, owner exclusives and more.
Our helpline hours:

8:00am - 8:00pm CST Monday to Friday; 9:00am - 6:00pm CST Saturday.
Join Our Facebook group

Be first to get the latest news and updates in our members only group.